Review: TG CNX-BKK Business

Date: Thursday October 12
Flight: 103
Aircraft: 777-300
Origin: CNX
Destination: BKK
Seat: 14B Business
Scheduled Push Back: 10:05 AM
Actual Push Back: 10:16 AM

I booked this one way CNX-BKK-TPE flight in business class using United miles which cost 40K. Come November 1 2017 the cost of these awards will be increased slightly. I saw there was a lounge at CNX but after clearing security I was told the lounge was before security and didn’t want to go back out. Boarding was scheduled to start at 9:45 AM. Like most Thai flights this is when they want you at the gate not when boarding will actually begin.

I scanned my boarding pass and the scanner made a beeping noise. I went over to the desk agent who informed me that I should of went though immigration since I’m connecting to Taiwan. This is a pretty confusing process and contrary to all countries I’ve connected though and onto an international flight. Additionally, that policy wasn’t mentioned anywhere clearly. I was told I would need to exit through baggage claim in Bangkok and go through immigration there.

Upon boarding I found my seat. Unlike the previous flight on an Airbus A330 with a 2-2-2 configuration, this Boeing 777 was configured in a 2-3-2 layout. I understand this is a domestic/intra-Asia configuration, but a middle business class seat is very outdated.

I was presented with a pre-departure beverage and hot towel. Newspapers were also offered.

We began our taxi out at 10:16 AM, took off at 10:28 AM, and the seatbelt sign was off at 10:33 PM. The single meal offering was Pad Thai with chicken and shrimp which was tasty.

The lavatory was the same as the flight the and the standard layout. However, this flight had slightly more decoration.

Survey Says

Overall this was a quick domestic flight with good service. Thai Airways is always a good option. However, they tend to be more expensive than their domestic competition which are generally low cost carriers with a limited global footprint.

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